Kolektor (Bali)

Global Indonesia Asia Sejahtera is seeking a dedicated and detail-oriented Kolektor to join our team in Denpasar Barat, Bali. In this role, you will play a crucial part in ensuring timely collections and maintaining strong relationships with our clients. As a Kolektor, you will be the first point of contact for our clients, handling inquiries, resolving issues, and ensuring that payments are made on time. This is a dynamic role that offers the opportunity to work in a fast-paced environment while contributing to the overall success of our company.

Our company, Global Indonesia Asia Sejahtera, has been a trusted name in the industry for over a decade. We are committed to providing excellent service to our clients and maintaining strong relationships with them. As a Kolektor, you will have the chance to work with a diverse range of clients and contribute to our company's growth and success. We offer a competitive salary and a range of benefits to our employees.

📋 Tanggung Jawab Pekerjaan

• Act as the primary point of contact for clients, handling inquiries and resolving issues promptly.
• Ensure timely collection of payments from clients, following up on overdue accounts.
• Maintain accurate and up-to-date records of all client interactions and payments.
• Build and maintain strong relationships with clients, understanding their needs and providing excellent service.
• Collaborate with other departments to resolve any issues that may arise during the collection process.
• Provide regular reports on collection activities and client interactions to management.
• Stay up-to-date with industry trends and best practices in collections.
• Attend to client needs and ensure their satisfaction with the services provided.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in collections or a related field.
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Proficiency in using Microsoft Office Suite, including Excel and Outlook.
• Knowledge of collections software and processes.
• Ability to work independently and as part of a team.
• Bachelor's degree in Business Administration, Finance, or a related field.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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