Front Office Associate - Dynamic Hospitality Team in Bali

Join Bamboo U, a leading hospitality and education hub in the heart of Bali, as a Front Office Daily Worker! This is your chance to be part of a vibrant, fast-paced environment where your passion for service and guest experience can truly shine.

At Bamboo U, located in the charming town of Badung, you'll be at the heart of our bustling operations, ensuring that every guest feels welcome and well taken care of. In this role, you'll be the first point of contact for our guests, handling check-ins, check-outs, and providing exceptional customer service. You'll work closely with our team to maintain a high standard of hospitality, ensuring that our guests have a memorable and enjoyable stay.

This is an excellent opportunity for someone looking to kickstart their career in hospitality or for an experienced professional seeking a dynamic work environment. With competitive pay and a range of benefits, Bamboo U is the perfect place to grow and develop your skills.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Handle check-ins and check-outs efficiently and accurately, using our in-house Property Management System (PMS).
• Provide information about local attractions, dining, and other services available at Bamboo U.
• Maintain a clean and organized front desk area, ensuring all necessary documents and supplies are readily available.
• Assist with guest requests and concerns, ensuring their needs are met promptly and professionally.
• Collaborate with the housekeeping and maintenance teams to ensure smooth operations.
• Keep accurate records of guest information and transactions using our in-house PMS.
• Participate in team meetings and training sessions to stay updated on company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front office or hospitality role.
• Excellent communication and interpersonal skills.
• Fluency in English and Bahasa Indonesia.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Ability to work in a fast-paced, team-oriented environment.
• Strong organizational and problem-solving skills.
• Familiarity with hotel or hospitality software, such as PMS, is a plus.
• Valid SIM card and ability to work in Bali for the duration of the contract.

🛠️ Keahlian

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